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Search and Filters

To access your inbound routing logs, click on the Inbound in your left nav bar. Routing Log Inbound 1 Pn The latest sessions are listed on the right sidebar. To access a specific session, you can click to expand and view a specific session. Routing Log Inbound 2 Pn Alternatively, you can also use the search bar to find specific records or to curate lists. Routing Log Inbound 4 Pn The search options are as follows:
Filter byOptions
Created AtUse one of these options, eg: Before 90 days

Today/Yesterday
This/Previous Week
Last 7/30/60/90/180 days
Before 30/60/90/180 days
This/Last Month
DomainSearch by prospect domain eg:revenuehero.io
Meeting OwnerSearch by a specific assignee name.
RouterSearch by a specific RevenueHero router name.
SearchSearch by a specific email address.
StatusUse one of these options:
BookedNot booked/Disqualified
TeamSearch by a specific RevenueHero team name.
Once you’ve filtered based on these options, you should be able to view/export the list of records that match your filter. To inspect a specific record, click on it to expand. Any specific record should have the following blocks for a qualified prospect: Routing Log Inbound 6 Pn
BlockDetails
Inbound RouterLog of:
Router Name
Form Data
Source URL
EnrichmentLog of RevenueHero IP Enrichment and data from your chosen enrichment provider.
Matching RulesDetails of the ownership check set up in the router.
Distribution RulesDetails of the distribution flow set up in the router.
SchedulerDetails regarding number of slots, meeting type (duration,buffers etc), timezone and language that was displayed to the prospect.
AssigneeDetails of the meeting owner, their team and the round robin system applied.
Additional ParticipantsDetails of additional assignees (if collective round robin is set up).
Meeting DetailsDate, time and participants on the invite.
RedistributionRouting flow and assignment if the prospect didn’t book a meeting.
RedirectionThe URL (if set up) the prospect was redirected to.
IntegrationsLog of:
CRM Integration - the fields that were updated
Calendar Integration - the invite that was created
Conference Tool integration - the conference link added to the invite

Use the navbar to click and zoom in on a specific block eg: Meeting Details. Routing Log Inbound 7 Pn To inspect the routing flow click on the specific rule. Routing Log Inbound 8 Pn Clicking on the rule should expand the criteria that was set up. The conditions marked in green were succesfully met while the ones in red didn’t, hence not assigning through that rule. Routing Log Inbound 9 Pn