Workflows
Webhook Payload
Home
Routing
- Overview
- Inbound Router
- Campaign Router
- Relays
- In-app forms
Reporting
- Overview
- Inbound reports
- Campaign reports
Rules
- Matching Rules
- Distribution Rules
Meetings
Meeting Types
- Meeting Types
- Create meeting types
Meeting Links
Workflows
Settings
- Personal Settings
- Organization Settings
CRM
- HubSpot
- Salesforce
- Zoho
Web Forms
Integrations
- Okta
- Calendars
- Conference Tool
- Chrome Extension
- JavaScript Events
- Appcues
Guides
- Admin Guides
Workflows
Webhook Payload
Samples of different webhook payloads received for different source
For each source of meeting/submission, we send the data in the following structure to the configured URLs. Depending on the source it came in i.e Inbound/Campaign/Relay/Meeting links, the payload structure varies to reflect the data captured
{
// -----------------
// Session payload
// -----------------
// Unique session ID
// type: [string]
"id": "fa8a2edf-ed8e-459c-8d32-9aed8285de89",
// URL of page session was initiated
// type: [string]
"source_url": "https://myawesomewebsite.com/demo",
// Time zone of prospect
// type: [string]
"time_zone": "Europe/Rome",
// Session created time
// type: [timestamp]
"created_at": "2024-02-02T19:00:00Z",
// Prospect info
// type: [object]
"prospect": {
// Prospect name
// type: [string]
"name": "Excited prospect",
// Prospect email
// type: [string]
"email": "excitedprospect@somemail.com",
},
// Assignee info
// type: [object]
// Refer [note] for more details
"assignee": {
// Assignee name
// type: [string]
"name": "Awesome Assignee",
// Assignee email
// type: [string]
"email": "assignee@kickasscompany.com",
},
// ------------------------
// Source specific payload
// ------------------------
// Type of event source
// type: [string]
"type": "form_session",
// Name of the Inbound Router
// type: [string]
"router_name": "Demo conversion router",
// Name of the Meeting Type
// type: [string]
"meeting_type_name": "45-min Demo",
// Duration of the meeting if booked
// type: [integer]
"duration": 45,
// Name of the form mapped
// type: [string]
"form_mapping_name": "Demo form",
// Prospect was qualified, or no
// type: [boolean]
"qualified": true,
// Rule that qualified the prospect
// type: [string]
// Unset if prospect was disqualified
"rule": null | "US Lead >1M$",
// Team name
// type: string
// Unset if owner found via matching rule
"team": null | "US East AEs",
// CRM info
// type: [object]
"crm": {
// Contact ID in CRM
// type: [string]
// Unset by default. Set when Contact found in CRM
"contact_id": null | "68116051",
// Lead ID in CRM
// type: [string]
// Unset by default. Set when Lead found in CRM
"lead_id": null | "00QUN0000022zz33AA",
},
// ----------------------------------------------
// Meeting payload (present when meeting booked)
// ----------------------------------------------
// Unique Meeting ID
// type: [string]
"id": "98ed5828dea9-23d8-c954-e8de-fde2a8af",
// Link to meeting details
// type: [string]
"url": "https://kickasscompany.revenuehero.io/meetings/98ed5828dea9-23d8-c954-e8de-fde2a8af",
// Meeting reschedule link
// type: [string]
"reschedule_url": "https://kickasscompany.revenuehero.io/meetings/98ed5828dea9-23d8-c954-e8de-fde2a8af/reschedule",
// Meeting cancellation link
// type: [string]
"cancellation_url": "https://kickasscompany.revenuehero.io/meetings/98ed5828dea9-23d8-c954-e8de-fde2a8af/cancel",
// Name of the meeting
// type: [string]
"name": "Prospect <> Assignee | KickassCompany",
// Status of the meeting
// type: [string]
// values: [ upcoming | no_show | cancelled | completed ]
"status": "upcoming",
// Time at when meeting is happening
// type: [timestamp]
"meeting_time": "2024-02-12T16:00:00Z",
// Cancellation reason
// type: [string]
// Unset by default. Set when meeting is cancelled
"cancellation_reason": null | "Busy. Please reschedule",
// Time at which meeting was rescheduled
// type: [timestamp]
// Unset by default. Set when meeting is rescheduled
"last_rescheduled_at": null | "2024-02-10T16:00:00Z",
// Number of times meeting was rescheduled
// type: [integer]
// 0 by default. Increased when meeting is rescheduled
"reschedule_count": 0,
// Meeting duration
// type: [integer]
"duration": 30,
// Meeting guests
// type: [array of strings]
// Empty array by default
"guests": [],
// Meeting event ID in calendar
// Unset if event not created on calendar
"calendar_event_id": null | "fhisme59b1a7pk7a7jh6pv5qts",
// Meeting created time
// type: [timestamp]
"created_at": "2024-02-02T19:05:00Z",
// CRM info
// type: [object]
"crm": {
// Contact ID in CRM
// type: [string]
// Unset by default. Set when Contact found in CRM
"contact_id": null | "68116051",
// Lead ID in CRM
// type: [string]
// Unset by default. Set when Lead found in CRM
"lead_id": null | "00QUN0000022zz33AA",
// Event ID in CRM
// type: [string]
// Unset by default. Set when Event is created in CRM
"meeting_id": null | "46772929196",
},
// Meeting location
// type: [object]
"location": {
// Conference ID
// Unset by default. Set when conference generated
// type: [string]
"id": null | "123456789",
// Conference joining link
// type: [string]
// value: [ Zoom | Meet | Teams | Daily | Dyte ] link
// Unset by default. Set when conference generated
"link": null | "https://us02web.zoom.us/j/123456789",
},
}