See what has transpired via Round Robin in your rule and calibrate if necessary
An internally calculated score for each user in the distribution that indicates where the person currently stands in the distribution queue. If they’re at the top, then they are next in line for an upcoming meeting.
The number of meetings a person has received in total in this distribution cycle.
The number of meetings a person has received that are coming up in the future in this distribution cycle.
The number of meetings a person has received that have been completed in this distribution cycle.
The number of meetings a person has received that have either been canceled or marked as No-Shows in this distribution cycle.
The date when this person was added to the Distribution Rule
The ratio of meetings this person should receive via the Distribution Rule