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What are holidays in RevenueHero

Holidays are account-level dates that administrators create and assign to users. When a user is assigned to a holiday, they’re completely removed from the booking pool for that date. No slots generated, no meetings booked.

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How it works

  1. An administrator creates a holiday with a name and date (e.g., “Christmas” on December 25th)
  2. The admin assigns specific users to that holiday
  3. On the holiday date, those users are removed from the candidate pool before any slots are generated
Different teams can have different holidays. Your US team gets July 4th, your UK team gets Boxing Day. Each account can have one holiday per date.

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The Holidays page

Go to Settings → Holidays to see all holidays for your account. Holidays Navigation The page is split into two views:
  • Left panel: Holiday cards showing the date, name, and who’s assigned (e.g., “All members” or specific users). The In 2 days and Up next labels help you see what’s coming up for your team
  • Right panel: A calendar view organized by month, with Upcoming and Past tabs to filter

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Create holidays

You can choose to create holidays from preset templates or completely from scratch.
The fastest way to get started is to use a pre-built country template.
1

Click on "Create a Holiday"

Create New Holiday
2

In the "Add Holidays" modal, select a template from the following:

  • United States Federal Holidays 2026 (11 holidays)
  • Canada Federal Holidays 2026 (11 holidays)
  • United Kingdom Bank Holidays 2026 (8 holidays)
  • Australia National Public Holidays 2026 (9 holidays)
  • India National Holidays 2026 (15 holidays) Holidays Create Form Each template card shows a preview of included holidays (e.g., New Year’s Day, Martin Luther King Jr. Day, Presidents’ Day for the US template). Once you proceed, all holidays from that template are added to your account at once.
    Templates are a one-time import. After importing, you can edit or delete individual holidays. Adding a template won’t duplicate holidays that already exist on the same date.

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Assign users to a holiday

Every holiday has an Applicable to setting that controls which team members observe it. You can edit this at any time by clicking the ⋯ menu on any holiday and selecting Edit. Image The Edit Holiday modal has two sections:
  • Holiday details (left): Change the date or rename the holiday
  • Applicable to (right): Choose who observes this holiday:
    • Everyone — All members in your organization (default)
    • Everyone in team — All members of a specific team
    • Specific members — Hand-pick individual users
In the calendar view, you can see at a glance how each holiday is assigned. Some show “All members” while others show specific user avatars when only a subset of your team observes that holiday.

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Region-specific holidays

Not every team observes the same holidays. Combine templates with selective assignment:
  1. Import the US template and assign those holidays to your US team
  2. Import the UK template and assign those holidays to your UK team
  3. Import the India template and assign those holidays to your India team
Each user only gets blocked on the holidays they’re specifically assigned to. Someone on your India team won’t be blocked on July 4th unless you explicitly assign them.
You can import multiple country templates. If two templates share a date (e.g., New Year’s Day), only one holiday is created for that date.

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Why not just use calendar events?

There are two main reasons why it’s better to use Holidays setting instead of just calendar events.

Consistency

Administrators ensure everyone observes the same holidays without relying on individuals to block their calendars. No more “someone forgot to block Christmas.”

Visibility

The system knows it’s a holiday, not just “busy.” The Holidays page gives you a centralized calendar view of when your team is unavailable, organized by month with upcoming and past views.

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How to delete a holiday

  1. Navigate to Settings → Holidays
  2. Click the ⋯ menu on the holiday you want to remove
  3. Click Delete
Deleting a holiday removes all user assignments for that holiday. The deletion is a soft delete, so history is maintained for audit purposes.
A user cannot be deleted from your account if they have holiday assignments. You must remove their holiday assignments first, then delete the user.

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How holidays interact with other availability controls

Holidays are checked early in the availability flow, right after meeting limits:
StepCheckResult
1Meeting limits hit?Blocked (No override)
2Holiday assigned?Blocked (No override)
3Availability override block?Available
4Unavailability block?Blocked
5User on vacation + has nomineeUse nominee’s availability
6Outside working hourse?Blocked
7None of the aboveAvailable
The key thing: availability override blocks cannot override holidays. Override blocks can bypass working hours and unavailability blocks, but holidays and meeting limits are a hard stop. If someone is assigned to a holiday, no block or setting can make them bookable on that date.